My name is Sarah Maddox. I am an author, blogger and technical writer. My day job is as a technical writer at Atlassian in Sydney, Australia. I love writing the documentation for products which ooze quality.
I’m excited about the books I’ve written
- My first book is technical, about developing documentation on a wiki. It’s also about technical communicators. And chocolate. The title is Confluence, Tech Comm, Chocolate: A wiki as platform extraordinaire for technical communication. Read more about the book, check it out at XML Press, or get it directly from Amazon.
- Next up is a romantic drama with a strong psychological theme: Things Unseen. Read more about the book, or grab it immediately from Amazon.com (Kindle) or Smashwords (PDF, Kindle, EPUB and other formats).
- Are you one for a quick read, romance with a touch of adventure? Try my third novel: Daredevil May Care. Read more about the book, or grab it immediately from Amazon.com (Kindle) or Smashwords (PDF, Kindle, EPUB and other formats).
If you decide to publish a review of my work, I’d love to read it. You can post a link in a comment on this page.
The weirdest thing I’ve ever written
The most rewarding thing I’ve ever written
Face Technologies is a small software company in South Africa, producing cutting-edge biometric applications. They developed a pension payment system which solved a lot of problems for a lot of people. In the poorer parts of South Africa, many pensioners have to collect their payouts in cash. Also in the poorer parts of South Africa, many people are keen to collect payments meant for someone else! Face Technologies developed a biometric payment system. So now pensioners can identify themselves by fingerprint plus smartcard. I wrote the user documentation for the payment system, and some other interesting guides for Face Technologies.
The first document I created from scratch for Atlassian
The Crowd team at Atlassian released Crowd 1.1 soon after I started work there. This release includes CrowdID – an OpenID provider. I wrote the CrowdID User Guide. Our documentation is a team effort, written collaboratively on Confluence, Atlassian’s wiki.